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Opening Up at Opening Day: Traditions Build Company Culture

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We walk through the gates of Oriole Park at Camden Yards, ride up the escalators and elevator to the Club Level and walk along the perimeter of the stadium through the long bending hall.

Fans of all ages and types decorate our journey to the suite that holds the best afternoon we’ll have since the fall, the last time we breathed in the Old Bay-infused air of downtown Baltimore.

Opening Day – a symbol of rebirth in many ways – calls us all out of hibernation and greets us with outstretched arms clad in black and orange as we emerge under the bright spring light.

For the baseball fan, Opening Day holds the promise of opportunity with a new season and a fresh start.

For the Bright Light, it delivers the social outlet we all crave since our last company-wide gathering at the Brightmans’ home where we celebrated the holidays.

This longstanding A. Bright Idea tradition invites our families and friends to celebrate their role in our work for a family-owned small business, recognizing how their support enables us to shine in the service we provide our clients.

Enjoying the game with our personal families and A. Bright Idea family all in one inclusive venue affords us a posture of appreciation. We thank our families and friends, and we thank each other with a spirited high-five over a homerun or a warm chicken tender. We also express immense gratitude for the “manager” and “head coach” of our award-winning team as they share their guidance all year long and provide this opportunity to fuel our collective souls.

Just like the collaboration of a winning baseball team, a supportive family and a collaborative creative team lead to the success we experience in supporting our clients’ goals.

Company traditions and all-hands outings like Opening Day help build the culture over revelations of shared interests and commonalities. When we step away from our desks for the afternoon and see past the professional to interact with the human, we learn things about each other.

You step out for five minutes during the seventh inning stretch while the pizza arrives, and a colleague saves you a slice before the stampede of children demolishes it all. You are forever grateful, and you now share a bond with that fellow human that translates back to the office when you reassume your professional roles.

Recognizing the power of bread and melted cheese, there’s no telling what an array of dessert can do. With our Verbal team’s typical vice of coffee and the Visual team’s of Mountain Dew, we’re a little obsessed with sugar. So, naturally, the dessert cart brings us to new heights, both in sugar highs and team spirit.

Whether it’s for the sport, the camaraderie, the food or the relief of trousers and pencil skirts for Orioles gear, we look forward to this exciting event every year.

Perhaps it’s the solar energy powering our bulbs, but our lights do seem to shine a little brighter once exposed to the aura of Opening Day.

We’ll see you all at the Yard!

The post Opening Up at Opening Day: Traditions Build Company Culture appeared first on A. Bright Idea.


The Language of Light: How Light Alters Perception

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Light speaks to us. Using a language of its own, it elicits emotions, creates atmospheres and affects the way we perceive the world. Having an understanding of how light mingles with form can significantly aid storytelling in most types of art. Artists like French Impressionist painter Claude Monet and legendary landscape photographer Ansel Adams understood the importance of light and used it to great effect.

Below, I describe three key components of lighting that photographers, cinematographers and artists utilize to help tell their stories and elicit emotion — much like Monet and Adams did. 

  1. Colors of Light

In addition to illuminating a space, light transforms the way we perceive the colors around us. Natural light, influenced by the weather, season and position of the sun (and moon), affect the intensity and hues of the subject. Artificial light also alters how we discern color. For instance, a standard incandescent bulb will make everything in its vicinity look “warm,” similar to a sunrise or sunset, while modern LED bulbs can emit a much cooler light, close to that of an afternoon outdoors.

Now, how do these differences help tell a story and manipulate our emotions? Many times, artists mimic nature to elicit emotion. For example, to create tension or emphasize the vibrancy of a scenario, artists tend to use warm lighting. Warm colors are typically associated with hot summer days, or fire, so subconsciously we often correlate this light with intense or lively situations. To evoke a sense of angst or depression, or to simply represent a cold atmosphere, artists intuitively use a cool color temperature.

lighting colors
Image 1: Cool light | Image 2: Warm light | Image 3: Colored light

 Quick Tip: Many photographers and cinematographers prefer to shoot during the “Golden Hour,” a short time after sunrise or before sunset. The light is warm, soft and often has a magical quality.


  1. Positioning of Light

Moving a light source just a few feet in any direction can dramatically alter an image. For example, positioning a light from above, pointing down at the subject versus from below, pointing up at the subject will take a standard sitcom scene and turn it into the makings of a thriller film. The positioning of the light determines the shadow placement, which is the element that adds or reduces the drama in an image. Having an understanding of how the positioning of light casts shadows and interacts with form allows artists to control highlight and shadow placement, often setting the tone for the image.

Lighting positioning
Image 1: Light positioned above, pointing down | Image 2: Light positioned below, pointing up

 Quick Tip: Soft light from above, pointed down is most often used for portraits, as it is the most flattering to facial features.


  1. Intensity of Light

Light exaggerates or softens the angles of a subject according to its intensity. Direct light often creates dark, crisp shadows, which artists can use to add power, mystery and drama to an image. To create a softer vibe, the light must often be diffused. Photographers can diffuse light by bouncing it off of a surface at the subject, or shining through a white, sheer fabric before the light hits the subject. In the natural world, clouds and a rising or setting sun create diffusion.

Lighting intensity
Three different light intensity levels

Quick Tip: Lighting one side of the face considerably more than the other side will add drama to most portraits.

No matter which art form you choose to express your creativity, you probably use light in some way — perhaps without even really thinking about it. The next time you pick up your camera or start drawing, consider how you can use light to create the perfect atmosphere to help tell your story. Or, leave it to us — obviously we love our light at A. Bright Idea!

The post The Language of Light: How Light Alters Perception appeared first on A. Bright Idea.

Music and Your Brand: A Genre of Its Own

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We’re constantly curating the soundtrack of our lives, handpicking melodies that speak to us on any number of levels, conscious or subconscious. Going through a break-up? Cue the heartbreak ballads. Working out? Turn-up the techno beats. We’re used to tuning into the songs that best correlate with what we’re feeling or doing, but did you know that the reverse is also true?

That is, that music can elicit a particular feeling when you’re in an otherwise neutral state. You’ve probably implicitly noticed this, even if you haven’t given it too much thought, but the power of music has swayed audiences for centuries. Take a movie, for example: the soundtrack or score supports what’s happening onscreen and guides spectators into feeling a certain way about situations and even specific characters.

Using the same logic, businesses can harness this tactic to build brand recognition and positive perception.

Take this study published in the Journal of Applied Business Research. A sample audience of 210 undergraduate students was asked to record all the thoughts that came to mind after watching a suite of ads. What the audience didn’t know was that prior to constructing these test ads, 16 melodies were pretested based on music that would elicit negative, neutral or positive emotions. Those findings were used to develop three music beds (one negative, one neutral and one positive) that were added to a single commercial. The results supported the hypothesis that negative, neutral and positive musical emotive cues exerted a progressively enhanced influence on brand attitudes, meaning the “negative music has a less favorable influence on brand attitude than neutral music, and neutral music has a less favorable influence on brand attitudes than positively valenced music.”

So how do you use this to your brand’s advantage? It certainly takes trial and error to get right, but finding the perfect music bed can take your audience on a journey that a voiceover or just an image simply can’t. Brands can use a song’s message to reinforce their own and in doing so, seamlessly strengthen a visual with an accompanying aural cue. But lyrics aren’t the only way to spread a message, as even an instrumental song can elicit happy or sad emotions, transcending language barriers and broadening audiences through music.

Most importantly, in an age where brands must stand out among all the clutter, music in advertising helps content break through by connecting with audiences on an emotional level.

In advertising, humanizing a product or service is the first step in gaining the trust that leads to conversions. Music tells the story of the human condition, and it can be a powerful tool in your next campaign.

This bee was busy working. See how we used music to set the tone:

The post Music and Your Brand: A Genre of Its Own appeared first on A. Bright Idea.

The eloquence of silence on Memorial Day

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Like others, we’re ready to pack up for the beach, fire up the grill and break out the Frisbee for this Memorial Day weekend.

For most Americans, the holiday unofficially kicks off our summer season. To many of us, summer means adventure. In our rush to fun and adventure, however, we also intend to take a moment to remember the reason for the holiday.

Often confused with Veterans Day, Memorial Day honors those who died in the nation’s defense, who gave, as President Lincoln so eloquently described, “the last full measure of devotion.” Lincoln spoke those words, part of the Gettysburg Address, at the dedication of the Gettysburg cemetery in Pennsylvania. In 1868, the tradition then known as Decoration Day began with Union veterans and the families of the honored dead paying their respects at cemeteries.

No one understands Memorial Day better than our active military. Our clients at Fort Detrick and Aberdeen Proving Ground will hold their Memorial Day ceremonies with an understanding of the long line of sacrifices that stretches back throughout our nation’s history.

Aberdeen Proving Ground will dedicate a new memorial monument on May 31 at Festival Park in Aberdeen. The monument’s dedication reads, “This monument stands as a tribute to the Department of Defense civilians, military service members and support contractors of Aberdeen Proving Ground and the former Edgewood Arsenal … we honor their lives and their contributions to our national defense. Each gave the last full measure of devotion while performing their duties.”

At Memorial Day ceremonies, it is traditional for a moment of silence to remember the dead. That silence speaks volumes.

During World War II, newspaper columnist Ernie Pyle painted pictures with his words of life on the ground with the infantry. His most famous column, however, chronicled the death of Captain Waskow and the heartbreak soldiers experienced when faced with the deaths of their comrades and the power of silent tributes.

Pyle described how during a hard stretch of fighting in the Italian mountains the Army hired Italian muleskinners to carry the bodies of fallen Americans down the mountainside to a collection point at the bottom where Pyle waited with other soldiers.

Friends of the deceased took an opportunity during a break in the fighting to see their fallen comrades.

“Then the first man squatted down, and he reached down and took the dead hand [of Captain Waskow], and he sat there for a full five minutes, holding the dead hand in his own and looking intently into the dead face, and he never uttered a sound all the time he sat there. And finally he put the hand down, and then reached up and gently straightened the points of the captain’s shirt collar, and then he sort of rearranged the tattered edges of his uniform around the wound. And then he got up and walked away down the road in the moonlight, all alone.”

We live in peace, free of fascism because soldiers like Captain Waskow went to war and did their duty. They fought knowing they faced death, and they carried out their job. Imagine going to work at your office and the person in the cubicle next to you was killed, and you must carry on. Then the next day, you lose three more friends down the hall from you, and the replacement in the cubicle next to you who you just met. And you must still carry on.

We cannot truly honor those soldiers who gave the ultimate sacrifice for their country because their actions honored them far beyond what we are capable. We can only pay our respects for what they gave to our nation.

We can and should enjoy our Memorial Day weekend. We should live our lives happily and fully because Captain Waskow and many others died to assure us our freedom to do so. We should also give pause to remember and thank them for that sacrifice.

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Creative solutions to drive small winery marketing

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Marketing your small winery can seem overwhelming and challenging, especially for those small shops with just one, or maybe a few employees. During harvest, there is never enough time to even think about marketing, and by the time you get everything else done from, bottling to distribution, it’s almost harvest again! However, you know creative and customer-focused marketing is critical to the success of your winery.

Adding a few simple tools to your marketing toolbox can assist in strategically and successfully promoting your wine brand. Even a minimal time investment pays huge dividends with the following tips.

  1. Know your audience. Defining your target audience is the first step in effective marketing. Keep in mind your audience is much larger than just wine drinkers. Analyze and organize your current customer base by categories, such as millennials, baby boomers, women or wine drinkers who are new to enjoying wine.
  2. Define your message. Determine a key message to connect your brand with each group of ideal customers. The message should be clear, direct and consistently used so it resonates with potential customers. For example, if your millennial audience group is interested in scores from Parker, make sure your messaging includes your recent ratings. Key messages help tell your story to compel your audience to take action.
  3. Get to know the media. Sending a press release about your upcoming winemaker dinner to the local food and wine critic without building a relationship with him/her will appear self-serving and may get pushed aside. Build a relationship with wine writers and influencers. Read their stories, engage with them on social media platforms and share their stories. Are you getting ready to promote a new wine and want some press? Invite the writer to a private tasting before the release to allow for personalized face time. Prepare materials in advance to make packaging the story easy for the reporter; include photos, content and potential alternate interview contacts.
  4. Engage on social media. Social media used to be about likes and followers. Now, engagement determines success- how many people, when they see your Facebook, Twitter, Snapchat or Instagram post, actually like, share, or comment on that post. Engagement is a two-way conversation. The best way to get engagement is to give some as well. Scrolling through your social media feeds for 10 -15 minutes per day looking for like-minded brands, wine influencers and your customers so you can comment, like and share their posts, will show your investment in the industry. Social interaction creates an awareness of your brand with audiences, who may become followers or customers. Social engagement will keep you in the minds of your customers and strengthen your consumer-producer relationship. Wineries can be hesitant to post on social media because of the Federal Trade Commission laws on advertising to minors, but with advances in data collection on most of the major platforms, you can confidently and legally promote your brand.
  5. Kieran Robinson Wines’ Sparkling Brigade is eye catching and meaningful.

    Let the label tell the brand’s story. If your wine is in retail shops or on display at a restaurant, the packaging is your most valuable asset. You need a label that stands out from the crowd, but also represents your brand and identity. Make sure your key message is translated into the label through visuals or text.

  6. Utilize influencers. Invite top wine influencers to a tasting. Engage with them on social media. Meg Maker, Amy Lieberfarb, Jancis Robinson, Jon Thorson and Antonio Galloni are just a few, but like we mention in Tip #1, do your research to make sure chosen influencers are appropriate for your brand.
  7. Participate in tasting events. For most small producers, providing complimentary cases and cases of wine to a special event may put a big dent in your potential sales, but don’t underestimate the value of attending these events. Yes, you will definitely get quite a few people who are attending the event just to get intoxicated. You will also get serious wine drinkers and media. Many tasting events host a trade/media hour prior to the general public. This is your opportunity to meet media face-to-face and make a lasting impression. Do your research about tasting opportunities. Find out what reporters and influencers have attended in the past. Ask fellow wineries if they have participated and what their thoughts are.

These cost-effective and simple tips will be the start to successfully marketing your winery. We’d love to hear your thoughts and experiences about wine marketing. Comment or share on social media and tag A. Bright Idea so we can reply!

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Crisis Communications: Prepare for the worst, hope for the best and expect the unknown

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No one likes to think about the worst. Crisis communication planning remains a topic that many businesses and organizations would rather not think about when it is not needed. At its core, the perception of crisis communications screams negativity and causes people to think about catastrophic disasters. The response for most, albeit the wrong answer, typically is to bury one’s head in the sand.

However, crisis communications boils down to two basic principles: adequate planning and building relationships. Three mantras in a crisis all surround the plan and the people: prepare for the worst, hope for the best and expect the unexpected.

Prepare for the worst

  1. Know and understand your business and any possible threats against it.
  2. Develop relationships with those media and organizational allies, which could assist you in an emergency.
  3. Identify the spokespeople, who will control the message during a crisis.
  4. Prepare your virtual “go bag.” Gather all social media and website password and logins, as well as any standard operating procedures for efficiency in a crisis.

Hope for the best

  1. Develop the key messaging necessary to allow spokespeople and staff to speak with one voice about the company, accentuating the positive and allowing potentially negative questions to circle back to a key message.
  2. Train your staff on delivering exceptional interviews and teaching the concept of bridging and redirection. This can benefit your organization in good times and bad.
  3. Build trust by ensuring you circle the wagons immediately during a crisis to allow your internal audience, the staff, know they remain the priority.

Expect the unexpected

  1. Remain flexible in your plan to allow for quick-turn changes. A crisis rarely looks the same twice, so leave room in your plan to adjust, when needed.
  2. Anticipate a fluid situation, which often lasts longer than expected. Back up your plans to allow for a longer situation. Avoid burnout, if possible!
  3. During a crisis, communicate early and often. If you leave a void, expect your adversaries to fill it.

Post-event evaluation remains an essential main component of a solid crisis communications plan, though often is the component left undone. The evaluation plan is usually placed boldly at the end of the plan awaiting execution. Most practitioners and business owners, ready to put the negative event behind them, avoid it like the plague.

Ideally, conducting a hot wash of the event and the application of the plan immediately following the event leads to key adjustments to improve the execution. Take the time to assemble the team, even the external partners, if possible, to discuss the execution and brainstorm ideas to make it better for the future.

Our work with clients allows us to assist in planning for the unknown and developing key relationships with people and organizations, which ultimately leads to better responses during a negative event while managing crisis PR effectively.

What tools do you have in your crisis communications toolbox? Share with us by commenting below.

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Reach your audience with the right social media

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Today, social media is a critical component of the marketing strategy for most businesses. This phenomenon shouldn’t be surprising, as more than 50 million active small business pages exist (Brandwatch.com) on Facebook alone. While there is nothing our social media experts love more than to see businesses grasp the powerful nature of a social media presence, balance is key. When overindulging, it’s easy to spread your content thin across several channels.

The saying “jack of all trades, master of none,” accurately describes this craze. Many small and medium-sized businesses (SMBs) create four to five social media accounts with the thought, “If I’m on these social media platforms, I’ll have more opportunity to communicate to our audience.” While a presence on more social channels does provide SMBs increased audience exposure opportunities, maintaining a legitimate presence on each platform is a two-way street. If SMBs publish content frequently but fall short when it comes time to respond and engage audiences past the initial post, audiences will look elsewhere for content.

All too often when a new social media platform hits the market, the first thought is to immediately engage. It’s the “shiny new toy” effect of which Snapchat illustrates best. Many SMB’s who target younger audiences thought Snapchat would be the right channel and for some it was, but for most, it wasn’t. Snapchat takes time to learn, produce content and grow an audience. Yes, Snapchat is great for targeting a younger demographic, but if the SMB doesn’t have a Snapchat strategic plan in place, Snapchat isn’t going to necessarily work.

Whether it’s Snapchat, Instagram or even Facebook, SMBs should look at their goals and think strategically. Consider the following criteria when selecting the appropriate channel:

  • Does the channel help meet communication goals?
  • Does your business have the capacity to produce the necessary content to effectively reach the audience?
  • Will you be able to reach and engage your audience on this channel?
  • Do you have a real reason for being part of that social community?

If you answered “yes” to the above criteria, then the social channel in question might be a good fit for your business.

The last thing you want to do is make a semi-enthusiastic commitment to a channel, which ultimately becomes just a waste of time and resources, two things no business can afford. The truth of the matter is, it’s not necessary to be on every social channel.

Before diving in, here’s what you need to know about each social channel.

 

After considering those two channels, we recommend the following social channels after careful consideration of the target audience, brand goals and ability to maintain the channel. Use the descriptions below to help guide you towards the social channels that work best.

Social media shouldn’t be a struggle; it should be fun. It’s where you get an opportunity to talk about your brand, show people who you are and engage audiences you may have otherwise missed. Building your brand on social media is crucial for success in today’s marketplace so choose the social channels that meet your business goals.

Tell us how you engage your audiences through social media by commenting below or engage with us on social media. Let’s start the conversation.

Sources: Social Media Today and Hootsuite

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The Social Scoop – Your monthly bowl of delicious social media updates

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Keeping up with all the updates to each social media platform is a daunting task. With no set schedule for updates, some channels have multiple updates in one month and zero updates in another. Similarly, some channels have numerous new additions in one update, while others don’t.

With social media constantly evolving, it’s imperative for social media pros to stay up to date with the latest from each platform so they can stay ahead of the curve and use new features to address communication goals as soon as possible. Let’s get right into it – here is the June social media update round-up.

Facebook 

June saw a big improvement to Facebook Live video with the implementation of closed captioning. This update provides more access to Facebook Live video for people with hearing impairments. For this feature to work, turn on captioning settings and the captions will automatically appear in your live video.

Safety Check was updated with four new features:

    • Fundraising
    • Expanding community help
    • Sharing a personal note when completing a safety check-in is completed
    • Introducing crisis descriptions

Facebook Messenger’s video chat in feature also received an update to now include animated reactions, filters, masks, effects and the ability to take screenshots of your video chat.

 

Instagram 

We all grow and change and so do our Instagram feeds. The new Archive feature, introduced in June, allows users to move photos previously shared on your feed into Archive where only you can see them.

If you change your mind, select “show on profile ” and the image will reappear in its original spot. Just click the circle arrow in the top right corner of the app to start archiving.

Also rolled out in June, after you go live on Instagram,  you are prompted to share a replay on your Instagram Story to let more people catch up on what they missed.

 

Twitter

In June, Twitter rolled out new features for businesses allowing them to add buttons to drive actions in Direct Messages (DM).

Probably the biggest change in June across all platforms was the Twitter facelift. This generous and well-deserved update to the Twitter user interface (UI) this month showed users that Twitter is still a viable social media player and that it listens to its users. Without getting too technical, here are the new changes to Twitter.

Click to watch
  • Slide right to access your profile, additional accounts, settings and more.
  • Refined the typography throughout the app so headlines are bolder and distinct from the rest of the text in your feed.
  • Round profile pics
  • The icons and the reply button changed from an arrow to a speech bubble and all the icons were slimmed down.

 

Snapchat

Snapchat unveiled Snap Map, which allows users to see what people are up to around the world by using the new maps feature. Pinch on the screen to zoom out and view the map. This feature allows you to also select your location settings so you can decide who can see your location while you are on the app.

Additionally, Snapchat introduced the ability to design custom Geofilters right in the app for any special occasion – birthdays, anniversary parties, weddings, bar mitzvahs, etc. Until now, this ability was reserved for desktop and designers. To get started, tap “On-Demand Geofilters” in Settings. Pricing for Geofilters starts at $5.99 in the app.

 

LinkedIn

LinkedIn received a few updates at once to improve the mobile experience. Now, you can see your connection history. Use this new feature to add some personal detail when you reach out.

Another new feature, Search Appearances, allows you to see how many people found you in search and the companies and job titles of the people searching for you.

Three other minor changes to the platform include:

  • Implementation of a new drag and drop feature allowing you to easily reorganize volunteer and education sections of your profile
  • Ability to add an image to any comment across the LinkedIn platform, when words just won’t do
  • Provide quick reply messages for when you want to reply, but don’t have the time

If you do not see these updates on your phone, go to the App Store or Google Play Store and update the apps to receive the latest features and check back next month for another roundup of social media updates.

The post The Social Scoop – Your monthly bowl of delicious social media updates appeared first on A. Bright Idea.


Taking the direct approach – How to use direct messaging for business

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Businesses constantly test new ways to connect with their customers. Traditionally, surveys, newsletters and courtesy follow-up calls served as key methods for businesses to connect with customers. While these strategies still hold value, new outreach methods now take center stage thanks to social media. According to Statista.com, 81% of the U.S. population uses social media in some form.

Smart, social-savvy businesses are now using the power of one social media feature, direct messaging, to connect more efficiently with their current and potential customers by breaking through the clutter.

Direct messaging, or DM as it’s commonly referred to, is available on all major social media platforms. Similar to sending a text message to a friend, a direct message allows you to send a private message to a person directly to their inbox, instead of posting on their social feed. DM achieves most of its popularity on Twitter and Instagram.

Businesses use DM to:

  • Connect with new followers and point them to the content or a product on their website
  • Ask questions about buying experience or quality of service
  • Answer questions customers ask on social media
  • Handle negative feedback or complaints privately instead of in the public feed
  • Send targeted messages to different types of followers
  • Request user-generated content for social media feeds

To add to the DM experience, personalize messages using the customer’s name or handle. Also, if you have a large audience list to reach with the same message, create a document with consistent messages you can easily transfer into a DM to help save time and maximize efficiency.

The images below illustrate a few sample implementation strategies for using DM.

Relationship building with new followers

To begin the relationship with a new follower, depending on the platform, a DM may take the form of something like the photo to the right.


Handling negative feedback

To handle a negative comment or feedback, acknowledge the communication and direct the conversation off of social media with a DM like this:

ABI: “We appreciate your feedback and want to learn more about the issue to discuss how we can help ensure the best service possible. Let’s set up a time we can discuss over the phone.”


Soliciting user-generated content

If your fans post great photos of your product and tag your company, use DM to ask for permission to use their photos on your feed. Engaging in this way creates customer loyalty and allows you to harness the power user-generated content. That DM might read something like the photo to the right.

[Pro-tip: If they say “yes,” thank them and make sure to give them credit for the photo in your post, e.g., (📷: @TomEdison96)]


Direct Messages serve as a great way to personally reach customers on social media. While some may scoff at the idea saying, “It’s too intrusive,” DM allows you to speak directly to your target audience. If your business would like to initiate conversations and build relationships with current and potential customers, DM provides a simple, personal touch-point that can lead to new followers, customers or clients.

Test out your DM skills with us! Send us a message via Twitter DM or any other social platform. Let’s start the conversation!

Twitter: @aBrightIdea96
Instagram: @abrightidea
Facebook: A. Bright Idea Advertising & Public Relations @abrightidea

Happy messaging!

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The Social Scoop – July 2017

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Social media moves fast. One minute you’re “poking” someone on Facebook (that’s actually still a feature) and the next you’re responding to a direct message using face filters and emojis on Instagram.

This blog keeps you up-to-date with all the new features social media has to offer. Instagram and LinkedIn introduced great enhancements in July. Read more about the new features below and try them out today.

Instagram

Earlier this month, Instagram rolled out a new feature allowing users to send photos or video replies to stories posted by those you follow. When watching a story, tap the camera button at the bottom of the screen to use the creative tools in the camera such as boomerang, face filters and stickers. When someone replies to your story with a photo or video, you’ll see it in your direct message inbox.

This new feature plays well for friends on Instagram but is also possible for business use. Customers and brand advocates now have the opportunity to engage with your brand using other creative means. Businesses could hold a contest to encourage engagement by awarding a prize for the best creative response to a section of your story.

LinkedIn

Throughout the month of July, LinkedIn released several great new features.

  • You can now customize the notifications you receive with new options including muting, turning off or even unfollowing.
  • It’s now possible to add up to nine photos in a post. Much like Facebook, LinkedIn lays out the photos in a collage. Post multiple photos from an event such as a meeting, conference, or volunteer day to further build either your personal brand or your business brand.
  • LinkedIn now provides insights about your audience. When you post an article or update, LinkedIn provides details about the employers of your target audience, their job titles and how they found your post. You can also see the number of people who reshared your post and who they are.

In the coming months, users will be able to record and share video directly in the LinkedIn mobile app. LinkedIn continues to provide useful features to professionally enhance a personal and business presence.

If you haven’t already, now is the time to update Instagram and LinkedIn apps by accessing the Google Play or the Apple App stores.

Looking Ahead

Check back next month for more social updates with the Social Scoop. Past issues also offer updates to ensure you have all the info you need to succeed.

 

 

 

 

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Podcast advertising: comprehend before you spend

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Marketers always look for new and exciting ways to reach their customers and grow their brand. In recent years, while digital advertising has seen steady growth, standing out from the din of every other advertisement out there can be a challenge.

For businesses looking to target audiences towards the bottom of the sales funnel, converting interests into sales, podcast advertising might be a worthwhile option as part of a strategic advertising effort. Podcasts target a niche, captive audience to which a brand can push its product or service directly into the ears of listeners interested in first, the podcast content, and second, products or services that meet a need and/or match the content of the show.

Any effective advertising campaign works through the sales funnel to figure out where customers are along their buying journey and how to get them to convert while spending as little as possible per conversion. TV, radio and digital ads all play important roles throughout the sales funnel from building awareness and interest to conversions. The old saying, never put all your eggs in one basket, holds true in advertising. Use podcasts in conjunction with other mediums to ensure your brand hits a wide range of people in the funnel.

As podcasts continue to grow as an important and worthwhile medium for marketers and brands, businesses must understand what makes a podcast advertisement unique. Once you’ve gained a better understanding of the medium, consider if your business and podcasts are right for each other.

Here’s what you need to know about podcasts before adding the tool to your advertising strategy.

  1. Trusted voice – If there’s one thing podcast listeners have in common, it’s their trust in the host. Podcast hosts fall into the influencer category. The audience views podcast hosts as experts and their shows are a manifestation of their interests and expertise. By creating engaging content audiences come back for repeatedly, they build an audience that genuinely trusts them. It’s that trust that plays well for advertisers. Most ads use live reads, delivered directly by the host at the beginning (pre-roll) or midway (mid-roll) through the show. Live reads, similar to radio, come across like a recommendation from a friend with an authentic feel. Considering your audience, find podcasts/hosts that pair well with your product or service. If their show, voice and audience all match your organization’s brand and target audience, you’ve found a good fit.
  2. The product/service – If you want to advertise on podcasts, you need a product with a broad user base. This is due to the fact that podcasts have a fairly wide range of demographics in their audience. Ads for essentials like underwear, razors, beds and other products are the norm on podcasts because just about everyone uses them. Pairing the right product with the right audience allows the brand to reach more potential customers. A podcast framed around exercise, with a core audience of health enthusiasts, is more likely to advertise jump ropes, foam rollers and Whey protein than it would a new brand of coffee or an online flower delivery service.
  3. A special offer – It’s true, sometimes you just can’t pass up a sale. Podcast ads not only win over audiences with trusted recommendations and useful products, but they almost always tack on a special offer code at checkout. Brands will offer podcast listeners an even deeper discount to further entice on-the-fence buyers.

Podcasts have risen in popularity over the past decade, gaining the attention of brands and marketers who happily fill the podcast niche with quality ads reaching dedicated audiences, something difficult to come by these days. Consider adding this strategy to your marketing toolbox when the brand, audience and budget match up with what podcasts have to offer.

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A focus on leadership while reflecting on Boss’s Day

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If you feel inspired to celebrate Boss’s Day on October 16, it’s likely because your supervisor is a true leader and not just a boss.

While National Boss’s Day, or National Boss Day as originally named, began in 1958 when a woman working for her father at his insurance office wanted to designate a day for employees to show appreciation and recognize the hard work of their supervisors, we hope to inspire true leaders and not just bosses today.

There are important differences between a leader and a boss:

  • A leader provides employees with the skills and tools to accomplish the task; a boss dictates how to do the task.
  • A leader puts the attention on the team; a boss makes herself the center of attention.
  • A leader earns respect; a boss demands it.
  • A leader gives up time and credit to help others; a boss requires sacrifice from others and takes the credit.
  • A leader builds others up; a boss climbs over others to get to the top.

Those leadership traits describe our Brightest Light, Founder and CEO Anita Brightman. Working alongside Anita for the past 15 years, her mentoring has not only led to my personal and professional growth, but also guided my own leadership approach. By helping others find happiness in their careers so they truly love what they do, our clients, employees and our entire A. Bright Idea family reap the rewards.

Her leadership traits don’t end here at the agency. I’ve watched her give personal time to mentor young entrepreneurs and others in our profession through the Public Relations Society of America’s College of Fellows. In doing so, her reputation as a leader continues to flourish as everyone jumps at the chance to work with Anita and seek her expert input.

From our perspective, the greatest gift an employee can give on Boss’s Day is to exemplify those qualities a leader has poured into you. At A. Bright Idea, our team embraces and exudes leadership on client projects and work with colleagues – that’s something we celebrate every day.

Take time today, and every day, to thank those in your life who embody leadership qualities, not just your boss, but all those who seek to guide and inspire by putting leadership into action.

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6 Instagram features everyone should know

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Instagram remains one of the fastest growing social media platforms with over 700 million active users. With its ever-changing features, it’s difficult to remain up-to-date on how to effectively use Instagram to complement your business’s overall marketing strategy.

At its core, Instagram is a visual platform. It offers your business an opportunity to present itself in a purely visual manner. Yes, the platform offers captions, hashtags (more on how to use those later), and tags but they are in place to support the photographic message.
When using Instagram, use the following:

A consistent, brand voice is essential for using Instagram. Your audience, especially on Instagram, seeks an understanding of your business’s “personality.” Develop content reflective of your business, but also specific to the platform. Your followers on Instagram will likely vary from those on LinkedIn. With that said, don’t shy away from distributing the same content across several platforms, but give each one its own voice.
Hashtags serve as a great way to reach more people with your content. Instagram users frequently search trending hashtags to discover new content so sprinkle a few hashtags in your posts. While sometimes overused, we recommend, based on our own success rates, between four and seven hashtags. Ultimately, let the content of the post dictate the type and number of hashtags.
Your Photo Feed
Good quality photos make all the difference on Instagram. It’s the platform for beautiful photos, and users know it. That said, while most businesses may not have a professional photographer at their disposal 24/7, it’s still possible to create a compelling Instagram feed. Take photos that represent the brand best and keep it consistent. Make sure all of your photos, professional or amateur, have a cohesive look by using a uniform filter on all of your photos. There is nothing more beautiful than a consistent feed! Case and point: @laurenconrad.
Also, check out Eric Bach’s blog, The Language of Light: How Light Alters Perception, for some tips on how to improve those Instagram photos!

Use stories to share in-the-moment and behind-the-scenes content. This strategy provides another opportunity for your followers to get to know your company’s personality and day-to-day. Get creative with your stories – post a series of videos to create a short storyline or a fun boomerang.
The discover tab gives users, and your potential followers, access to a pool of relevant content based on their existing followers and other Instagram activity. On the flip side, the discover tab provides a resource for your business. Scroll through this panel to see what competitors do on Instagram, and how your followers engage with other accounts to tweak your approach. The discover tab also allows you to find and engage with people who don’t follow your brand. By searching hashtags relevant to your business, you can find users and engage with them.
Carousel Photos
As one of Instagram’s newer features, the carousel photo feature allows users to post multiple images in one post. Strategically order your photos; display your strongest, most compelling photo first, followed by supporting images. Or, use the left/right swipes to create a larger, continuous image, like @subway.

Jump-start your business’ Instagram presence by following some of these tips and tricks. Stay tuned to the A. Bright Idea blog for more advice on how to keep your social media presence on brand, relevant and an integral part of your overall communications strategy.

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Growing client relationships to strengthen your business

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As business professionals, we’ve heard it said time and time again: “It’s all about relationships,” however, relationships do not grow overnight. There are steps to take and responsibilities to fulfill before anything can flourish.

Putting forth effort to not only go above and beyond for client work, but for the client themselves, makes the difference between a one-time project and a long-standing business relationship. Going the extra mile to get to know your clients, when done consistently and genuinely, not only serves as a recognizable piece of your brand, it becomes your brand.

At A. Bright Idea, we believe in the power of doing “a little bit more,” consistently over delivering for our clients. At our annual team-building summit, we discussed how pushing every project, just a little bit further, leads our team – and the client – to even greater success. As a result, our team identified five easy-to-apply ways to help flourish your client relationships.


  1.  Take meetings off site

Every now and then, invite your client to a working lunch meeting or coffee. This opens a window of opportunity to get to know your client on a more personal level while also staying productive. Environment plays a critical role in someone’s willingness to engage more freely, and you’d find it surprising how relocating to an informal, comfortable setting can enhance your overall working relationship.

  1. Invite casual conversation

In general, we feel less likely to share personal information if we don’t think someone is interested in hearing about it. Shift the focus of your next touchpoint to demonstrate you care about building a relationship. Adjust your opening in an email or conference call from, “I hope you had a nice weekend,” to “Betty, how was your weekend?” This simple but significant strategy tells the client you’re interested in more than the business tasking and gives you insight, connecting on a more personal level.

  1. Stay social

Begin with a LinkedIn connection – the business version of Facebook. Stay up-to-date with client’s important milestones, including work anniversaries and recognitions, and engage with likes, comments or congratulatory messages. Take it one step further and do “a little bit more” by endorsing the skills listed on the client’s page or write up a personal recommendation. These acknowledgements go above and beyond to further build the connection.

  1. Pick up the phone

In a digital world, it’s easy to get lost behind the screen in email. If you need to touch base with your client, make an effort to pick up the phone and call—nothing beats talking directly for clear communication. Going out of your way to make a connection can only improve strong working relationships.

  1. Dive into their industry

Make an effort to stay aware of your client’s industry. Share related videos, news clips or events of interest when applicable even if it doesn’t relate to the project you’re currently working on. This not only demonstrates your expertise, but highlights your willingness to go above and beyond for their success, ultimately paying dividends in your overall relationship.


While some of these tips speak to client-facing relationships, everyone at the organization is a representative and their role in supporting these strategies further positions a business for continued relationship growth.

Do you implement a strategy we didn’t mention? Share how your team does “a little bit more” in the comments below.

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Purple reign

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Pantone’s 2018 Color of the Year, Ultra Violet, marks the fourth time Pantone has selected a purple, or a variety of purple, as the Color of the Year: Radiant Orchid, a solid purple, in 2014; Blue Iris, a blue purple, in 2008; and Fuchsia Rose, described by Pantone as a “bright pink and purple” but looks like pink to most of us, in 2001.

When Pantone named Ultra Violet, a deep royal purple, the latest Color of the Year, the news thrilled our Bright Lights because we’re passionate lovers of purple.

It’s not because of our hometown pride in the purple-clad Baltimore Ravens, a team that, like A. Bright Idea, began in 1996. Beyond visually representing A. Bright Idea, purple is our brand.

Pantone sets the standard for colors used by the print and design industry. As a graphic designer, when I sit down to begin a logo or design, I sit down with a Pantone book. Like every designer, I turn to a Pantone book when it comes time to pick a color palette for a project. That helps me find colors that work together well in the Pantone swatch book. I also bring a Pantone color book to every press check to make sure the print color matches.

The Pantone Color Institute staff has selected a Color of the Year since 2000 and bases the selection on their analysis of pop culture, fashion, design and current events. Last year’s pick of Greenery as the 2017 Color of the Year represented a new beginning. Pantone describes Ultra Violet as the color that “lights the way” for what is to come. That phrase also resonates with us as Bright Lights who help light the way for our clients.

“Complex and contemplative, Ultra Violet suggests the mysteries of the cosmos, the intrigue of what lies ahead, and the discoveries beyond where we are now,” Pantone wrote in the announcement. “The vast and limitless night sky is symbolic of what is possible and continues to inspire the desire to pursue a world beyond our own.”

Courtesy of Pantone

Purple inspires creativity. A mindful color that energizes, yet calms, purple can represent sophistication, happiness, brightness and so much more. Purple’s not feminine or masculine. It’s gender neutral, allowing for a wide range of uses.

Pantone’s Color of the Year influences design trends across industries. In addition to A. Bright Idea, the designer handbag company where I started my career always incorporated the Pantone Color of the Year into the new line.

While it’s complementary to yellow, purple works well with a wide range of colors. Its popularity with designers may be one reason Pantone has picked a shade of purple four times for Color of the Year since 2000. Unlike a red or orange that tries to grab your attention, purple conveys tranquility and contemplation. A designer also can use it in larger color blocks.

For those of us at A. Bright Idea, purple always remains in style, providing our graphic designers with versatility. Tell us how you plan to incorporate Ultra Violet in the new year by commenting below.

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Give the gift of wine for the holidays

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In a year with too many natural disasters to count, conflicts and crisis around the globe, political bickering in Washington and media chasing one another for the next “BREAKING NEWS STORY,” you don’t have to look far to find many Americans happy to see 2017 go out with a loud thud! That is precisely why you should kick back during the upcoming holiday season and enjoy friends, food and my personal favorite – MORE WINE!

As I’ve written in previous wine blogs there are no rules to follow when picking your holiday wine, only that you buy what you like regardless of price point or what the “shelf talker card” at your favorite wine merchant says.

There are no rules… buy what you like

The holidays present the perfect opportunity to sample new wines considering the variety and abundance of food we will consume at parties and family dinners over the next few weeks. Don’t get stuck on what I like to call the “pairing game,” the need to bring or pour the perfect wine with each and every dish. Keep it simple, have fun and clang your glasses with friends as much as possible!

The Recommendations

Understanding plenty of wonderful choices and varietals from around the world exist, I’ve decided to narrow our focus to the “Golden State” of California, largely because the wines are so good, but as an additional act of support following the recent wildfires that plagued and destroyed many homes, businesses and wineries in both Northern and Southern California this fall. I encourage you to support the Sonoma and Napa communities by purchasing California wines this holiday season. It feels good to give back and look like a wine expert at your next holiday gathering, all at the same time.

Cheers!

 

2015 Landmark Chardonnay Carneros Sangiacomo Vineyard

This winery located along Highway 12 in Sonoma Valley survived the recent wildfires and has consistently produced great wines. This bottle received 87 points from Wine Spectator and will leave you with flavors of white peach and fig with a toasty, smoky oak. WS 87 | $45

 

2015 Gary Farrell Chardonnay Russian River Valley Russian River Selection

The Russian River Valley delivers wonderful wines year after year and this one hits the mark! Enjoy spicy green apple, pear and melon with your New Year’s Eve lobster dinner. WS 88 | $35

 

 

 

2016 MacMurray Ranch Pinot Gris Russian River Valley

If you were a fan of the 60’s TV show, “My Three Sons,” then you might also find the wines of the late founder, Fred MacMurray even more interesting. Producing terrific reds and whites this bottle of Pinot Gris is an excellent choice with appetizers of all kinds and received 87 points from Wine Spectator. Lots of juicy fruit, a refreshing wine for any occasion. WS 87 |$20

 

 

2014 Darioush Pinot Noir Russian River Valley Signature

Located in the heart of Napa Valley this winery’s property is as beautiful as the wines it produces. There is nothing like a Pinot Noir from the Russian River Valley and this wine won’t disappoint. Packed with earthy, berry flavors it’s the perfect complement to many meat and even fish dishes. WS 89 | $65

 

 

 

2015 Kivelstadt Cellars Father’s Watch

A small family winery under the direction of Jordan Kivelstadt, this Sonoma red Rhone-style blend from the North Coast is not only a great choice but extremely approachable now and a real value for anyone on your holiday list. $25

 

 

2015 Cosentino Winery “Cigar” Old Vine Zinfandel

Talk about a great 90-point wine and a real value at the same time. Hailing from the Central Coast this traditional California Zinfandel is full of aromas like pepper spice, nutmeg and coffee.  If you can find it, buy as many bottles as you can. Enjoy with winter barbecue style dishes and your friends will be very happy. WE 91 | $15

 

 

Let us know if this list helped you pick the right wine as a gift or for a holiday meal.

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4 voiceover tips to elevate your brand

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Advertisers have successfully employed the use of voiceovers to command audiences for decades but getting it right takes research, planning and creativity. In producing a commercial or video collateral for your business, give the voiceover some serious thought before moving forward with the creative execution of your marketing.

Voiceovers provide the perfect opportunity to share messaging while controlling tone and guiding the emotional reception of your campaign. In fact, actual science exists behind why you might want to take your voiceover in a certain direction. For example, Phil McAleer, a psychologist at the University of Glasgow, Scotland, uncovered that we begin forming our impression of a person’s personality from their very first spoken word and that we deem higher pitched voices more trustworthy[1]. This research, along with similar findings, can shape the effectiveness of a voiceover and take your marketing from notable to unforgettable.

To help navigate the voiceover process, we’ve gathered a few tips to keep in mind as you craft the perfect campaign.


  1. Consider your audience and test, test, test!

As with all marketing and advertising, put your audience first. Consider what type of voice would resonate most with your target market and compile a list of appropriate voice artists. Have your talent provide audition reels and test the different assets against one another in a controlled environment. Reflect on what has worked for your competitors and improve on that model. This could mean going in a completely different direction, but testing will ensure your audience relates to whichever voice you decide on.

  1. Keep voice quality in mind and pick a clear emotional direction.
Waveforms show voice amplitude and moments of silence.

Once you’ve picked a voice artist that appeals to your audience, consider the cadence, tone and diction necessary to effectively share your message. A skilled voice artist exhibits control over his or her voice, altering the delivery of copy based on the emotion you want to elicit from your audience. Make sure you’ve chosen a voice artist who not only has a great, natural quality to his or her voice, but that he or she can also convey a message convincingly and authentically to your audience.

  1. Be consistent and think long-term.

A successful advertising campaign relies, in part, on the frequency at which your message reaches your target audience. Establishing retention within a market depends on the repetition of messaging. This applies to voiceovers, too. When picking a voiceover artist, decide on someone who can deliver a variety of messages for the brand. Staying consistent with a voice artist throughout the life of a campaign builds trust and triggers auditory recognition that recalls unique brand characteristics without having to explicitly remind audiences.

  1. Make sure you’ve got a great script.

Even the best voice actors can’t make a weak script deliver results. An effective voiceover depends upon a well-developed script. So, after you’ve written your voiceover copy, read it aloud, paying attention to the rhythm and flow of the delivery. A word or phrase might look great on paper but sound terrible to the ear. Keep your script clear and creative, and whatever your campaign goal may be, make sure your copy speaks to the action or feeling you want to encourage.


Developing effective and interesting voiceover to complement your campaign visuals often proves daunting, but with proper planning and testing, you can root your marketing efforts in strategy. Monitor the success of your campaign and evaluate how your creative assets resonate with larger audiences. There’s always room for further perfecting efforts, so stay open to switching directions.

Tell us about an effective voiceover experience you’ve executed, or better yet send us a link and let us hear it!

[1] http://www.npr.org/sections/health-shots/2014/05/05/308349318/you-had-me-at-hello-the-science-behind-first-impressions

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Fighting the opioid crisis requires strategic communications

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In the midst of a public health crisis, people expect and rely on factual and timely information. Our national opioid crisis is a perfect example of the growing need for accurate data and scientifically backed tips and treatment methods.

Most of us go to the web as a first step to find information, making it even more important that top search results provide relevant, factual information.

In a rare move, Google recently began restricting ads served when visitors used the search engine to search for addiction treatment centers. With so many people experiencing the disease of addiction, drug treatment has grown into a $35 billion market. Too many businesses paid for ads to direct those seeking information on recovery centers to their sites. A person typing “drug rehabilitation near me” was directed, in many cases, to businesses with only a tenuous connection to professional drug treatment.

Professionals in the drug treatment field praised Google’s decision, which Google officials made in consultation with recovery experts. Google’s decision followed a story by The Verge explaining how unethical businesses, and even fraudulent enterprises, use AdWords to direct the public to their sites.

The issue highlighted the importance of sharing good, substantiated, public health information to the growing audience. It not only helped remove untrustworthy information from Google searches, but it also removed much of the visual clutter, allowing critical messaging to reach the people who need it.

Recently declared a national public emergency by President Donald Trump, the opioid epidemic represents one of the deadliest public health crises to face the nation, resulting in more than 64,000 deaths—half of which resulted from legally prescribed opioids.

Like any crisis, strategic, timely and effective communication plays a critical role. For decades, public health organizations have long understood medical science and communication are essential to protect the public’s health.

At A. Bright Idea, our passion, not only for cause marketing, but cause communication, runs deep, particularly when it comes to public health education and treatment on drug and alcohol abuse. Our work with the Drug Enforcement Administration’s annual National Prescription Drug Take Back Day, the National Institute on Drug Abuse and the Bel Air Center for Addictions applies the latest scientific knowledge to our communications and outreach. Those federal and private sector clients recognize getting their message out to the public requires both sound public health science and policies, coupled with effective communication strategies. It is essential to communicate scientific information in ways the public can understand and learn from, helping to make changes in their lives or to help loved ones.

When crafting a message, whether that be public service announcements, editorial columns, speeches or fact sheets, you must understand not only the goal of the message, but the audience. What will make this resonate? How will they respond? What do you want them to do next? How can they take that message and share it further? In some cases, that involves using spokespersons with social media influence, or developing information graphics to demonstrate key data points in a highly visual way, or sharing personal testimonials to help the audience form an emotional understanding or connection.

With the death toll rising from the misuse of opioids, the public needs that partnership of treatment experts and communicators more than ever. We’re proud to support great organizations in the fight and help to educate those in need build stronger communities. Helping people find their way is one of the most emotionally rewarding work we can do.

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Tweet Tips: Twitter Tactics for Business

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With 500 million tweets sent per day by approximately 100 million daily users, Twitter is the fourth largest social media platform behind Facebook, Google+ and Instagram.

As new updates roll out on Twitter, it’s tough to adjust, learn and implement the new features quickly. As an ever-changing platform, Twitter requires constant monitoring due to the rapid timeline updates of current events.

With the Tweet Tips below, get ready to actively engage with your current and potential customers on Twitter!

Tweet Actions
Creating original content to post and quoting existing tweets of others allows you to easily engage with followers. The comment you add makes it easy for your followers to understand the reasoning behind the retweet and how it connects to you and your business. Quoting essentially makes the entire tweet yours, so the engagement and impressions garnered from the “new” tweet reflects positively on your account.
What to Tweet
Your followers clicked the follow button for a reason. For the most part, you should tweet about your brand experience. As a business, you’re recognized by audiences for a product or service and they want to hear about it. A key component of any social platform, but especially Twitter, is engaging with others. Take time to find conversations around your industry’s topics and engage others in those conversations with a comment or a quote retweet. While your tweets should relate to your business, don’t shy away from engaging in other conversations that do not relate directly. Any comment added continues a larger conversation, and broadens your follower base.
Post a Poll
Utilize Twitter’s poll feature to expand engagement in a fun and creative way. Propose an open-ended question to your followers on a topic of your choice with up to four answers. A. Bright Idea’s campus recently received a makeover, sparking our own version of the poll-gone-viral, blue vs. gold dress debate. After several disagreements on the new color of one of our buildings, we took to Twitter to let our followers decide — blue or gray. Select how long your poll stays open, whether you want immediate results after 24 hours or a week to collect as many votes as possible.
Trends and Hashtags
Twitter has a daily list of trending topics and hashtags. The trends change multiple times a day, so when you see one that applies to you or your company, use it immediately. Using hashtags allows your content to become easily discoverable and essentially increase your chances of higher engagement and impressions, as well as gaining followers. Twitter bases trends of location, making it easy to select the best option for incorporating into your tweets. You can change the settings to see surrounding cities’ trends or country and world-wide trends. Crafting tweets to include additional hashtags can expand its discoverability, but Twitter recommends keeping it limited to no more than two hashtags per tweet.
Tagging
Tagging people and businesses in your tweets is, in essence, a way to talk to specific people or businesses directly on Twitter. With overly cluttered news feeds, if you have something to say to someone, tagging is the way to go. Additionally, tagging expands the reach of the post, garnering more impressions and in some cases, overall engagement. Giving shout-outs to other businesses through tagging can spark conversation or result in retweets, likes or follows.
Moments and Lists
Personalize your Twitter with Moments — curated stories about what’s happening, powered by tweets. Moments have a variety of topics, such as: Today, News, Sports, Entertainment and Fun. Moments can showcase your company culture, events and announcements for the public. When creating Moments, we recommend you use a mixture of videos, photos, gifs and full-text tweets to keep your followers engaged.

Lists serve as a great tool when you want to narrow down your search on a specific topic. As a curated group of Twitter accounts, Lists include accounts that tweet about similar topics in one central location. Lists essentially become a separate timeline of its own, streaming tweets surrounding the designated topic. Create your own Lists or subscribe to those created by other Twitter users to engage in conversations related to your business.

280 Characters
In September 2017, Twitter introduced the roll-out of the new 280-character count to select accounts before officially granting all members usage in November. As advocates for perfect grammar and correct spelling, we enjoy the 280-character limit. Now, you don’t need abbreviations and number substitutions for words to save space. Don’t sacrifice your content’s value for the sake of condensing a tweet — take advantage of this gift and use the extra 140 characters as needed. While some users became outraged over this update, others used the extra space for fun, like Jimmy Kimmel and Ellen DeGeneres.

Remember, Twitter is a great tool for you and your business when used appropriately. Have fun and try out all of the features of the platform. Let us know if you plan to use Twitter more in 2018 or ask us any questions about the features mentioned by tweeting us @aBrightIdea96.

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Create your game plan for Super Bowl ad success

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In 2017, national Super Bowl ads cost an average of $10 million per minute and with that price tag came the opportunity to reach over 111 million people all in one sitting. Brands of all shapes and sizes use the Super Bowl as a broad reach platform for messaging, and even small- to medium-sized businesses use the game as a strategic and significant investment opportunity, shelling out $70,000-$90,000 for a market-specific Super Bowl ad.

However, following 2017’s big game, research from Communicus, an independent research-based consultancy, found that 80 percent of commercials failed to leave a mark on audience members. What an advertiser does with Super Bowl airtime can directly affect a consumer’s opinion or potential engagement with a brand, and at such a steep investment, keeping your audience in mind while meticulously planning your media buy helps promote Super Bowl ad success.

Communicus research shared that many failed commercials entertained viewers, but did nothing to build the business’ brand. Advertisers must then take part in a balancing act between engaging visuals and strong messaging that, when coupled together, leave an impression on audiences and help move the needle in terms of a return on investment, or ROI. When developing a commercial spot, ask yourself, “who am I talking to?” and “what am I trying to say?” Doritos, for example, consistently places their products and branding within the first few minutes of their Super Bowl ads. Keep a specific audience in mind and showcase your brand attributes from the very start of your commercial. Remember, viewer attention often drops off after just a few moments, so don’t waste any time and get your name up front in your commercial.

When it comes to creative execution, introducing out-of-the-box content seems fun and exciting, but going that route can often miss the mark in terms of drawing a connection back to your brand.

Only 10 percent of consumers even remember the average Super Bowl ad and can recall the brand advertised.

Don’t use the Super Bowl to reinvent the wheel for your business; use ad space to continue telling your story. Tell consumers why your product or service dominates the competitors and do it authentically.

Advertisers shell out massive sums to secure big-name celebrities in their commercials, but if your audience doesn’t feel a genuine connection between your brand and a new spokesperson, they’ll likely see through your ploy. For example, think back on the Kendall Jenner Pepsi commercial from April 2017. Poor planning and lack of input from audiences led to off-base creative execution that not only didn’t resonate, but offended consumers. That being said, playing it safe can also prove risky. Step out of your comfort zone and put your best creative foot forward, but be sure to do the research and find your business’ best fit for cutting through the clutter.

Now, you determined your audience, established a strategic way to message to them and developed a commercial bound to resonate. Don’t put all that planning into one Super Bowl-basket. As with all advertising, the more times a consumer sees or hears an ad, the higher the recall. Make sure to extend your media buy strategy before and after game day, setting viewers up for what they’ll see during the big game and continuing the conversation after the fact. Many advertisers get so caught up in the pomp and circumstance of putting out a game day spot that they overlook simple advertising principles, like a strong frequency of viewing.

The mark of successful advertising campaigns lies in the combination of strong reach, something the Super Bowl obviously brings to the table, and frequency, something advertisers must consider when building out television media buys. The media buy shouldn’t stop at television, however. When considering reach and frequency, don’t forget to build in a comprehensive media mix. Developing an integrated buy around your Super Bowl commercial means maximizing your investment across various media platforms. This approach to planning your media takes into consideration the bigger picture, as integrated buys allow for storytelling across various vehicles, increasing reach and affording your brand added exposure. Keep your Super Bowl commercial momentum going and build strong brand awareness and recognition by considering additional mediums like radio, digital and even outdoor marketing when appropriate. Continue the conversation and extend your reach even further by integrating the messaging and visuals into all organic communications outreach as well.

Not integrating your Super Bowl media mix to elevate your creative assets? Now that could lead to a major fumble. Carefully plan your business’ creative approach and media buying strategy to ensure a successful drive to the end zone.

Tell us who you think did Super Bowl advertising right! Comment your favorite commercials and ad strategies or tweet us during the game — @aBrightIdea96.

The post Create your game plan for Super Bowl ad success appeared first on A. Bright Idea.

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